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Zauq Frames
At ZAUQ FRAMES, we understand that wall frames require more care than an ordinary parcel.
Every order is carefully inspected, protected, packed and prepared before being handed over to our delivery partner.
Standard orders normally require approximately:
1–2 working days for processing.
During this time, your order may go through:
Custom or made-to-order products may require additional preparation time.
Estimated delivery:
3–5 working days after dispatch
This normally includes major cities such as:
Estimated delivery:
4–7 working days
Some remote or less accessible locations may require:
5–9 working days
Custom-sized, personalised or specially produced frames may require approximately:
7–12 working days
depending on the complexity of the order.
Orders placed on weekends or public holidays may begin processing on the next working day.
Deliveries may also take slightly longer during:
Shipping charges, if applicable, will be displayed during checkout.
ZAUQ FRAMES may occasionally offer:
Free Nationwide Delivery
or
Free Delivery Above a Certain Order Value
Any active offer will be clearly mentioned on our website.
Cash on Delivery may be available for eligible orders.
ZAUQ FRAMES reserves the right to request advance payment for:
COD orders may also be verified through phone or WhatsApp before dispatch.
Wall frames are fragile products.
We use protective packaging appropriate to the size and construction of each order.
This may include:
Although we take considerable care, courier handling remains outside our direct control after dispatch.
We strongly recommend recording a continuous unboxing video before opening your parcel.
Start recording while the parcel is still completely sealed.
The video should clearly show:
This helps us verify transit-related damage claims quickly.
Customers are responsible for providing accurate shipping information.
Please make sure you enter:
ZAUQ FRAMES is not responsible for delays caused by incomplete or incorrect customer information.
Courier companies may contact you before delivery.
Please keep your phone available when your parcel is out for delivery.
If multiple delivery attempts fail, the parcel may be returned to ZAUQ FRAMES.
Additional shipping charges may apply if the customer requests re-dispatch.
If your parcel arrives damaged, contact us within 24 hours of receiving it.
Please send:
Once verified, we will provide an appropriate resolution.
Contact ZAUQ FRAMES:
Email: zauqframes@gmail.com
WhatsApp: 03106020052
Please include your Order Number when contacting our team.
