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Welcome to Zauq Frames.
The terms “we”, “us” and “our” refer to Zauq Frames. Zauq Frames operates this website and online store, including the information, products, services, features and tools made available through the website.
Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.
By visiting our website, browsing our products, creating an account, placing an order or otherwise using our services, you agree to be bound by these Terms of Service together with our Privacy Policy, Return & Refund Policy and Shipping Policy.
If you do not agree with these Terms, you should not use our website or services.
By using our website, you confirm that you are legally able to enter into a purchase agreement in your jurisdiction.
When placing an order, you may be required to provide information including your:
You are responsible for ensuring that all information you provide is complete and accurate.
If you create an account, you are responsible for maintaining the security of your account credentials and for activities carried out through your account.
Zauq Frames offers framed wall art, prints, custom frames and related products.
We make reasonable efforts to display product images, colours, dimensions and descriptions accurately.
However, colours may appear slightly different depending on your:
Small variations may also occur between product photographs and the finished physical product.
Product descriptions, prices, specifications and availability may be updated without prior notice.
We reserve the right to discontinue or limit the availability of any product.
Some Zauq Frames products may be custom-made or personalized according to information, artwork, photographs, sizes or other instructions provided by the customer.
You are responsible for checking all customization information before submitting your order.
By providing images, artwork, logos or other material for customization, you confirm that you have the necessary rights or permission to use that material.
Custom and personalized products may be subject to different return conditions as explained in our Return & Refund Policy.
Submitting an order through our website represents an offer to purchase the selected products.
An order is considered accepted when we confirm or begin processing it.
We reserve the right to reject or cancel an order where reasonably necessary, including in cases involving:
If we cancel an order after payment has been received, any applicable refund will be processed according to the payment method used.
Please review your order carefully before completing checkout.
Prices displayed on the website are shown in Pakistani Rupees (PKR) unless otherwise stated.
Prices may change without prior notice.
The amount charged will be the price shown at the time your order is confirmed, together with any applicable shipping charges.
Customers agree to provide accurate and authorized payment information.
Where Cash on Delivery or other payment methods are available, additional conditions may apply.
Shipping and delivery are governed by our separate Shipping Policy.
Our standard delivery charge and expected delivery timeframe are shown during checkout and in our Shipping Policy.
Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control, including:
Customers are responsible for providing a complete and accurate delivery address and contact number.
Returns and refunds are governed by our Return & Refund Policy.
Eligible products may be returned within the applicable return period shown in that policy.
Items must meet the stated return conditions.
Custom or personalized products may not qualify for standard returns unless they arrive damaged, defective or different from what was ordered.
Customers should inspect their order after delivery.
If you receive an item that is damaged, defective or incorrect, please contact:
Please provide your order information and, where appropriate, photographs showing the issue.
We will review the matter and provide an appropriate solution where applicable.
Unless otherwise stated, the website design, Zauq Frames branding, logos, photographs, graphics, written content and other original materials displayed on our website belong to Zauq Frames or are used with permission.
You may not reproduce, distribute, modify, republish or commercially exploit our original website content without prior permission.
Third-party artwork, brands, names, trademarks, characters and other intellectual property remain the property of their respective owners.
Nothing on our website should be interpreted as transferring ownership of third-party intellectual property to Zauq Frames.
If you submit photographs, designs, reviews, comments, feedback or other content to Zauq Frames, you confirm that:
Where you submit material specifically for producing a customized order, we may use that material as reasonably necessary to complete your order.
If you voluntarily submit a review, testimonial, suggestion or other feedback, you confirm that the information represents your genuine opinion and does not violate another person's rights.
We may use genuine customer feedback for operating and promoting Zauq Frames, subject to applicable law and our Privacy Policy.
We reserve the right to remove unlawful, abusive, misleading or inappropriate content.
Our website may contain links to third-party websites, payment services, social platforms or other services.
Zauq Frames does not control third-party websites and is not responsible for their content, availability, privacy practices or separate terms.
You should review the relevant policies before using third-party services.
Zauq Frames is powered by Shopify, which provides the ecommerce technology used to operate our online store.
Purchases made through Zauq Frames are transactions between the customer and Zauq Frames, not between the customer and Shopify.
Shopify may process certain information as part of providing its platform services. The template you provided specifically distinguishes Shopify from the merchant operating the store.
Your personal information is handled in accordance with our Privacy Policy.
Information may also be processed by Shopify and other service providers where necessary to operate our store, process transactions, provide delivery services, prevent fraud and provide website functionality.
Please review our Privacy Policy for more information.
Occasionally our website may contain errors involving:
We reserve the right to correct errors and update inaccurate information.
If an error materially affects an order already placed, we may contact the customer to resolve the issue.
You may not use our website or services:
We may restrict access to our services where we reasonably believe these Terms have been violated.
We do not guarantee that the website will always operate without interruptions, errors or technical problems.
We may occasionally modify, suspend or discontinue parts of the website for maintenance, security, technical or operational reasons.
To the fullest extent permitted by applicable law, Zauq Frames does not guarantee that use of the website will always be uninterrupted, completely secure or error-free.
Nothing in these Terms excludes or limits any customer rights that cannot legally be excluded under applicable law.
To the maximum extent permitted by law, Zauq Frames will not be responsible for indirect, incidental or consequential losses arising solely from use of the website or circumstances beyond our reasonable control.
You agree to be responsible for losses or claims arising from your unlawful use of our website, your violation of these Terms, or your infringement of another person's rights, to the extent permitted by applicable law.
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue in effect.
These Terms, together with the policies referenced on our website, form the agreement governing your use of Zauq Frames' services.
Failure by Zauq Frames to enforce a provision immediately does not mean we waive that provision or any related right.
These Terms of Service and transactions made through Zauq Frames are governed by the applicable laws of Pakistan.
Any dispute will be handled by the courts or other competent authorities having jurisdiction in Pakistan, subject to applicable consumer-protection laws.
Your original template also contains a governing-law provision, but its wording is designed around the merchant's own jurisdiction; adapting that section to Pakistan is therefore appropriate for your store.
We may update these Terms of Service from time to time.
The latest version will be available on this page.
Continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms, where permitted by applicable law.
Questions regarding these Terms of Service can be sent to:
Zauq Frames
Website: zauqframes.com
Email: zauqframes@gmail.com
