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Complimentary shipping on all orders across Pakistan.
Secure packaging. Timeless presentation.
Easy returns within 7 days.

Zauq Frames

Track Your Order

Once your ZAUQ FRAMES order has been prepared and dispatched, tracking information may be shared using the contact details provided during checkout.

How Your Order Moves

01 — Order Placed

Your order has successfully been submitted to ZAUQ FRAMES.

You should receive an order confirmation containing your order details.

02 — Order Confirmed

Our team reviews your order and confirms the required:

  • Artwork
  • Frame size
  • Frame finish
  • Delivery details

COD orders may be verified before processing.

03 — Processing

Your order is currently being prepared.

Depending on the product, this may include:

  • Artwork printing
  • Frame preparation
  • Assembly
  • Quality control

04 — Packed

Your order has passed our quality check and is being securely packed for delivery.

05 — Dispatched

Your parcel has been handed over to our courier partner.

Where available, tracking information will be sent to you.

06 — In Transit

Your parcel is travelling toward your destination city.

07 — Out for Delivery

Your parcel has reached the local delivery facility and a courier rider may attempt delivery shortly.

Please keep your phone available.

08 — Delivered

Your ZAUQ FRAMES order has arrived.

We recommend inspecting the package and recording the opening process.


Where Will I Receive Tracking Information?

Tracking information may be sent through:

  • SMS
  • Email
  • WhatsApp
  • Shopify order updates

depending on the courier service used.

Tracking Number Not Received?

Tracking information is normally provided only once the parcel has been dispatched.

If your order is still being prepared, a tracking number may not yet be available.

Tracking Hasn't Updated

Courier tracking systems do not always update immediately.

Please allow some time after dispatch for tracking information to become active.

Occasional delays can happen because of:

  • Public holidays
  • Weekend operations
  • Weather
  • Road closures
  • Courier workload
  • Remote destinations
  • Sales periods

Parcel Shows Delivered but You Haven't Received It

First check with:

  • Family members
  • Reception/security
  • Office staff
  • Neighbours
  • Anyone authorised to receive your parcel

If you still cannot locate it, contact ZAUQ FRAMES as soon as possible.

Delivery Is Taking Longer Than Expected

If your parcel has exceeded the expected delivery period, contact us with:

Order Number:
Customer Name:
Phone Number:

Our team will assist you with the courier status.

Track Your Order

If your Shopify theme supports a tracking form, place it directly below this section.

Suggested heading:

Enter Your Order Details

Order Number

Email or Phone Number

TRACK ORDER

Need Help Tracking Your Parcel?

Contact:

Email: zauqframes@gmail.com
WhatsApp: 03106020052

Our team will be happy to help.

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